I have the "Dropbox Plus" subscription and I run the client on 4 computers. Dropbox is stuck on a file I deleted. So strange! Thanks again, Krista It's stuck for days now. please allow for a few hours to pass and let us know if syncing becomes stuck again. Dropboxer Mark as New; Bookmark;Re: Windows app stuck displaying 'Syncing ### files'. Same problem. Untill I booted some other computer containing new (and old) files that needed to be synced. Choose "Preferences. There are no syncing in my Dropbox folder, and nothing is syncing. Issue is not caused by big number of files or size, seems more like it cannot bypass anything that originally caused it to get stuck. I'm having an issue where dropbox isn't syncing any of my files because it is waiting to sync one file in particular (see screenshot below). Turning off my VPN/double checking all firewall and security permissions are correct. If the above steps don’t resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the “Fix Permissions” button. 4. Once you sync your files with Dropbox, you can access and manage them everywhere you use Dropbox. 04 and confired a systemd service unit to run at system boot time (using my username as opposed to root). Tried fixing permissions and hardlinks, but it doesn't get unstuck. Click the circle next to Don’t sync automatically to set the folder not to sync automatically to new team members’ computers. To fix this issue, you can try reinstalling it. And it. It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. 0 Likes Reply. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. Shut down all Dropbox processes on your PC. If the number of files that are syncing has reduced, then it may be worth waiting a little longer to see if the syncing completes. 3. What is going on? Dropbox is communicating over network at around 150 bps. She has 130 files downloading for multiple hours, and appears to have made little to no progress. - Dropbox -> View Sync issues: results - no sync issues - Dropbox -> Preferences -> Account -> Alt+H -> Fix Permissions / Fix Hardlinks: results - no changes - Updated dropbox to the latest version (v101. Click on the Fix Hardlinks button. 4. One of our clients is having issues with syncing from the website to app. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. nothing changed. Hi Mark, First of all, thank you for your quick response and assistance. I do not have any selective syncing. Here, unselect any unnecessary files. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. 2 Running Dropbox v63. Click Change sync default. My Dropbox folder is on a 3TB external drive, it recently got full so I changed to a new 5TB and the first sync (although it took a while) was fine. This time, I had successfully downloaded my whole Dropbox folder. Step 2: Click on the “ Bandwidth ” button. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. Click Admin console in the left sidebar. . The Private connection doesn't work since a month approximately, while the other one is working fine. Right-click all the options of Dropbox under the Processes tab, and then click End task. . I don't see the 'import' tab mentioned elsewhere in the forums. Please hold while we make sure everything is up to date". I use Smart Sync for a number of folders. Thanks for the additional information and the screenshots too @Mary I. 4. The menu bar shows that the app is syncing, but it has been this way for days/ weeks now. 4. Switch to Another Browser. psd files had a "/" in it, and I believe it was causing the rest of them to not sync. 12-13-2021 01:40 PM. Help center;. One of my . They are many, many files (10 years of work, some of it are Unity projects which contain hundreds of thousands of small files), so it could take days to delete them manually in small batches. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". but not actually syncing any files I edited. I'm a 10+ years paying customer. Using v. On your Windows System Tray, click on the Dropbox icon. Now for the past day it seems to be stuck at this 900-file level. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. Sync files across devices and platforms. 6543 installed. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. As for your previously backed-up folders, you should be able to move them back to their original locations if needed. i notice that if i use old version (114. Step 4. Click on the Dropbox icon in your system tray. Fixed an issue where files with Greek characters may encounter syncing crash for Dropbox sync task. Some of the instructions I've followed without any changes in sync status:Way 2. updated. Fix 7. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. 14. I use Dropbox Business on Mac Ventura 13. I beleive when the path is too long, Dropbox doesnt know how to correct it and it just hangs. But then the sync started again and is now "stuck" on over 2m files, nothing is happening at all. Click the ellipsis. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. But the syncing doesn't end. Navigate to the Account tab. It was 3 for me. Today app stuck on 1 file and overload my CPU!!!!! And this is not first time. (yet still back to syncing the invisible 5-6 files, just says Syncing. this is a bug that have to be fix ASAP. Before pressing start transfer, you could set up the following. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. Now try syncing again. My Dropbox has been stuck syncing the exact same number of files for several days. In the end, I unpacked the zip and uploaded the folders. Next, select Preferences > Sync and click on Selective Sync. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. Click Content. If Dropbox is present, select it, right-click and select End task. Right-click the Dropbox icon to select the Quit Dropbox option. The app might need to sync for a while after doing this, so please just keep an eye out for any progress. There's a secure connection and a Public one. Dropbox sync stuck on main computer. 3- Uninstall Dropbox app. I have tried every solution online but I still can't get my dropbox to sync correctly. i notice that if i use old version (114. Community Moderator @ Dropbox. Dropbox will re-sync your files to your computer to transition you into or out of the team. Exited Boxifier in case that was the problem, but nothing happened. com and manually deleted the file (the . When hovering over the dropbox icon in the taskbar, the pop up message mentions hundreds of thousands of files to be indexed and uploading/downloading tens of. I've been having great difficulty uploading large (1 to 2 GB) files to my Dropbox storage. It doesn't sync any file. Step 5. For the past few days, my dropbox desktop app is stuck on this screen. 426) of the app everything is back to normal but the app keep updateing by her. The desktop app syncs the data in your account with a local Dropbox folder on your computer that was created when you installed the app. But these 28 remains there a never sync. Other files seems to be syncing, just a little slower than usual. Bring your photos, docs, and videos anywhere and keep your files safe. 1 Mbps every minute or so). English (United States) Log in or sign up. The Activity page shows a summary of the team’s most recent activity. and I don't want to resync all my files agan. or. reinstall dropbox. Welcome to LinuxQuestions. Also, I located the ticket number, and it seems that the case was automatically closed due to inactivity. It turned out to be a problem with a program that monitors software licenses. and the constantly saying it is uploading and indexing. sync everything as offline only/start fresh. i notice that if i use old version (114. Dropbox learn; Contact support; cancel. I have enabled the checkbox to start Dropbox app upon Windows start, but it does not launch. I have to quit Dropbox if I want to work smoothly. It doesn't work from a domain joined computer but if i remove the computer. The first 2 files uploaded fine but the third has been stuck right at the end. Then choose the gear icon > Preferences. Syncing. this is a bug that have to be fix ASAP. * restarted the machine. Up to recently it has worked perfectly - but no longer. Data files are something I have to share with project collaborators, and it is annoying to wait 2-3 days to upload just 9GB even though I have a Gigabit connection to my ISP. I have kind of the same problem here. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. Could you let me know the app's exact status and version as shown in your system tray/menu bar? Also, are you able to see which. For the past few weeks DropBox has not synced to the cloud from my work computer. To check the sync status of a specific file or folder: Open the Dropbox folder in File Explorer (Windows) or Finder (Mac). I moved that folder to a non-dropbox location and the sync completed within minutes. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". 07-16-2021 09:05 PM. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. Thank the lord they didn't ask me to make sure my monitor is plugged in. Here's what I've done thus far: Quit and restarted DB;. Desktop. . Have you closed Outlook? Dropbox can't sync a file while another application has a lock on it. It has now been stuck for the last few days. Click on the 'Fix Hardlinks' button. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. While this can be time consuming, it would prevent the desktop app from syncing deletions as well from its end. I have followed all instructions related to this issue. Dropbox icon has stuck on starting. Connected everything. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I have checked the selective sync again. Explorer | Level 3. Go into Package Center 2. Unfortunately, there is no ‘summary article’ to. What I have done: *quit dropbox. Which I did. On Recent Activity all files status is with green mark ( Syncronized-Updated ). Tap on “ Advanced ” in the dialogue box that pops up, and after that, check the “ Apply repairs automatically ” option. 4. But no files I put in the folder get uploaded when I look them up online in the browser. 01 but ever since I'm having problems with dropbox not syncing properly. 12-28-2022 02:19 AM. Unexpectedly Syncing Enormous Amount of Files + Constant Crashing = Dropbox Nightmare. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). Says syncing 42 files, forever. I spent hours on the phone with apple but t. py status Idle. Temporarily disable any antivirus or security programs on your computer. Then, take note of the time and the number of files that are currently syncing—this will be displayed at the bottom of the window that appears. Next, click on your Profile Picture. Overall, I've got a total of 729 GB of assets synced from Dropbox to my desktop using the Dropbox app. 5. cache -prune -o -type d -print0 | xargs -0 -l dropbox filestatus | egrep -v 'up to date|syncing'. . This has been occurring for weeks. Accessing the Dropbox folder on the computer also seems kind of. I have the same problem. Then restarted the MacBook Pro, and restarted the. Close OneDrive, reboot your computer once and. button associated with the file, and click Delete in the menu. Click the Network tab. While holding the Space bar key, click "Fix Hardlinks". 11-15-2018 01:13 PM. Sometimes, an incorrect Dropbox account. I have the "Dropbox Plus" subscription and I run the client on 4 computers. DropBox syncing has become stuck after I reloaded Windows. I made change to several files and they haven't syncced yet. Dropbox is a great cloud storage service, but as mentioned in the case above, it is not as stable as one would expect and can run into problems such as Dropbox is syncing but it says it is not syncing, etc. . Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. All the while they keep charging me my monthly fee. So I "left" the beta and reinstalled the previous stable version with the Dropbox folder in my old user account location. Two issues: 1. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1 - uninstall dropbox from pc. dropbox. I tried this but it doesn't work. Alt-H on the Windows Dropbox preferences Account tab and Fix Permissions and Fix Hardlinks; no effect. The only solution is to quit the application, and reopen it. If you do come across it again, don't hesitate to let us know. . Turn on suggestions. I just now had Dropbox syncing paused "indefinitely"--the only solution that worked before--and started getting repeated errors from Windows informing me that hundreds of files were failing to download. This is what you should do as a last resort. Once a batch has been deleted, delete another batch, and so on until your. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. Tried restarting app. Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. I have no issue installing the desktop app but after installation, the syncing stays stuck and nothing ever shows up in the Dropbox folder. Click your initials in the upper right. 3) Uninstalled Dropbox. 3. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). 4. Hey ! Thanks for letting us know you are on our latest stable version. I also don't see any files that are being synced, as the "dropbox upgrading message overlays any other messages. " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. Curious I looked at what it was trying to sync and it was a random file. I"m running the newest version of Dropbox, Mac 13. FYI, the other day, it did not update immediatly but later updated. If I add files to dropbox. I have upgraded to Monterey 12. Look for the Dropbox process in the list. You can find more info on how to check the status of syncing and file uploads here. Last time it took me more than 3. Click Resource Monitor under the performance tab. She has 130 files downloading for multiple hours, and appears to have made little to no progress. I've tried all the suggestions I can find except re-installing the app. And that did fix that problem. Don’t worry about it. I can't right-click to quit. 22. 4. Just to add that I also have the problems described in this thread. And then try to create a new task to sync Synology NAS to Dropbox to check if solved. this is a bug that have to be fix ASAP. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. I checked, and none of the files have inappropriate characters (colon, slash, etc). Some files are being synced, but others arent. I stopped the Dropbox application by. 1 Like. But my Internet speed is fast (476 Mbps for downloading and 493 Mbps for uploading). Delete the Dropbox folder. someone else adds a bunch of files on another machine. I have minimal file storage in use (Basic account, 748MB used) and no file has been changed since yesterday. yet "synching" continues. Running Win10, dropbox version. I already tried to restart the desktop, restart the app, clean the program cache, double checked the internet speed (500mb/s download and 100mb/s upload), bandwidth (don't limit), paused the antivirus, but unfortunately the sync continues stuck. And last week my dropbox app stoped working. I've been using DataVault for many years for storing passwords and other information. Just to add that I also have the problems described in this thread. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. I contacted support and they suggested doing a full reinstall. I noticed it yesterday when linking a few files to a friend. Hold down the 'Option/Alt' key. You can try this with both devices, but I'd suggest trying the steps with workstation 2 first. It seemed the PC app got stuck syncing and going nowhere. and I don't want to resync all my files agan. Each file or folder uploaded on the Dropbox desktop app can be up to 2 TB. I've rebooted the bomputer sereval times. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. I really don't want to have to reupload, my client is expecting these within the hour. Hiccups like this can happen sometimes, especially when you have a large database that the desktop app needs to (re)structure on your device. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. Long story short, it's really unstable. Reach out to the Dropbox Community and get solutions, help, and advice from members. . Windows app stuck displaying 'Syncing ### files'. Log in to dropbox. I'm a 10+ years paying customer. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Then, a new window will open. . If your Dropbox desktop app is stuck syncing, waiting to sync, or not. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink device,. 1. Hi Megan, thank you for your message. Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. I have set it to never sync. Files that were already in my dropbox are not downloading. I suspect there's a specific file or folder that is holding up the sync, but I don't know how to find which one it is. Bring your photos, docs, and videos anywhere and keep your files safe. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. I logged out of dbox online then closed and opened dbox desktop. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. 4. Dropbox learn; Contact support; cancel. Double-check any Bandwidth limiting you have enabled. updated by: Kleajmp F. 426) of the app everything is back to normal but the app keep updateing by her. Everything is working great EXCEPT my Dropbox has been trying to sync the last 679 files for the entire three weeks. Even closing the PST within Outlook isn't enough, as Outlook will maintain a lock on the file. In the meantime, I have been getting emails from Dropbox to move to the latest version with deep macOS integration. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. I can't right-click to quit. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. i notice that if i use old version (114. 7. 1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac. this is a bug that have to be fix ASAP. . We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. 15. . Close all other applications on your computer, restart your computer, and see if that fixes the problem. I am only using 16% of the space available on my dropbox account. This is a known issue outside of Dropbox’s control. - Deleted CacheReply. 4. Please feel free to create a new topic here. To enable selective sync, select the Dropbox icon from the menu bar. This article explains how to check if your files are syncing, what their sync status is, and what order they’re syncing in. Click the Dropbox icon in your menu bar. I uninstalled and reinstalled Dropbox (which takes several days as my system has a million total files, which I selective synch to my computer). Go to solution. Clear browser cache and Dropbox cache. Hi, I got an issue with phone not synking to the computers dropbox untill I restart Dropbox on the computer. Hi, I have been trying to sync my files locally to dropbox, but see these 149 files to be synced for a few days. I uploaded a folder containing 3 files (just over 2 gb total). . To upload the file via the app, you can move this file into the Dropbox folder on your computer. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Dropbox not syncing – The same applies to sync problems with Dropbox. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization. When the account is suitably empty, you can relink your Dropbox desktop. Format the drive your dropbox is on. Hold down the 'Alt+H' keys. Cloud file sync is available on multiple devices and platforms, from Windows and Mac to mobile devices like iPhone, iPad and Android via the Dropbox mobile app. Open your File manager and make sure "Show hidden files" is checked. 7MB". Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13.